Frequently Asked Question's -FAQ's
Simplifying The Complex , Just For You
Battery & Lifespan
Our EV batteries typically last 5–7 years or 1,000+ charge cycles, depending on usage and maintenance
Driving style, charging frequency, climate conditions, and storage practices all impact battery health
Avoid overcharging, use recommended chargers, maintain optimal temperature, and follow regular maintenance
Yes, all lithium batteries experience gradual capacity reduction, usually 2–3% per year
Yes, our batteries are designed to withstand hot climates and maintain performance across all seasons
Charging & Safety
All our chargers are certified and tested for safe home and commercial use
Yes, overnight charging is safe with our smart chargers that stop automatically when the battery is full
Depending on the charger type, it takes 3–6 hours for normal charging and 30–60 minutes for fast charging
No, always use compatible chargers to avoid damage and ensure warranty protection
Yes, all our chargers meet BIS & IEC safety standards for use across India
Warranty & Returns
We offer up to 3 years standard warranty on all EV batteries.
Yes, chargers come with a 1-year manufacturer warranty
Simply contact our customer support with invoice details; we arrange pickup and service
Yes, returns are accepted within 7 days of delivery if the product is unused and in original packaging
Refunds are processed within 7–10 working days after inspection and approval of the returned product
Service & Support
Yes, we provide pan-India delivery with secure packaging and tracking
Yes, we provide installation guidance via phone, video call, or certified technicians
You can reach us via phone, WhatsApp, or email, available 7 days a weekYou can reach us via phone, WhatsApp, or email, available 7 days a week
Yes, AMC plans are available for fleet owners and bulk buyers
Yes, we provide periodic maintenance checks to ensure battery performance and safety.